Checker Tracker Cooling-off Game Guide FAQ For businesses

Will the new rules cover my subscription?

Answer five quick questions. We will tell you whether the subscription is inside the 2027 rules and what protections you would get.

1. What kind of subscription is it?

Streaming, software, app, gym, box, news, meal kit or similarMost everyday subscriptions.Phone, broadband or pay TV from a telecoms providerThese have Ofcom's own rules.Gas, electricity or waterRegulated separately.Insurance, banking, credit or investmentsRegulated by the FCA.Charity, heritage or cultural membershipSome of these are excluded.Package holiday, childcare, gambling, prescription medicines, housing rental, or a ticket for a dated eventExcluded sectors.

2. Does it take payments automatically?

Yes, it renews or keeps charging unless I cancelNo, it is a one-off purchase or pay-as-you-go

3. When did it start, or when will it start?

The day you agreed to it (or will), not the first payment date.

4. Does it begin with a free or discounted trial?

YesNo

5. How long is the contract?

Rolling (monthly or weekly, cancel any time)12 months or longer, and it auto-renewsFixed term that simply ends

Based on reports of the government's draft rules and guidance (19 October 2026). Last checked on 24 October 2026. The rules still need parliamentary approval and could change. Not legal advice. Check the official sources.

SubClear

An independent information site run by KorTechX. Not a government body, not a law firm, and not affiliated with the Competition and Markets Authority.

Accuracy

Based on the draft regulations and draft guidance published on 19 October 2026. Last checked against official sources on 24 October 2026. General information, not legal advice.

Official sources and facts sheet

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